{"id":284,"date":"2025-04-01T00:03:35","date_gmt":"2025-04-01T00:03:35","guid":{"rendered":"https:\/\/gotu.it.com\/privacy-policy\/"},"modified":"2025-11-10T00:33:21","modified_gmt":"2025-11-10T00:33:21","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/gotu.it.com\/en\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; custom_padding_last_edited=&#8221;on|phone&#8221; module_id=&#8221;servicios&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;#f9f9f9&#8243; custom_padding_tablet=&#8221;&#8221; custom_padding_phone=&#8221;30px||30px||false|false&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;||||false|false&#8221; custom_padding=&#8221;||||false|false&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; header_text_color=&#8221;#333333&#8243; header_font_size=&#8221;45px&#8221; header_2_text_color=&#8221;#333333&#8243; header_2_font_size=&#8221;50px&#8221; custom_margin=&#8221;||10px||false|false&#8221; header_font_size_tablet=&#8221;40px&#8221; header_font_size_phone=&#8221;35px&#8221; header_font_size_last_edited=&#8221;on|phone&#8221; header_2_font_size_tablet=&#8221;45px&#8221; header_2_font_size_phone=&#8221;35px&#8221; header_2_font_size_last_edited=&#8221;on|tablet&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h3>Privacy Policy<\/h3>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;||||||||&#8221; text_font_size=&#8221;16px&#8221; text_line_height=&#8221;1.4em&#8221; text_font_size_tablet=&#8221;15px&#8221; text_font_size_phone=&#8221;15px&#8221; text_font_size_last_edited=&#8221;on|phone&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221; inline_fonts=&#8221;DM Sans&#8221;]<\/p>\n<p><span style=\"font-family: 'DM Sans'; font-weight: normal; font-size: medium;\">Privacy Policy for SERVICIOS DE TECNOLOG\u00cdA GOTU, S.A. DE C.V.<\/span><\/p>\n<p><span style=\"font-family: 'DM Sans'; font-weight: normal; font-size: medium;\">Effective Date: 19 March 2025<\/span><\/p>\n<p><span style=\"font-family: 'DM Sans'; font-weight: normal; font-size: medium;\"><strong>1. Introduction<\/strong><\/span><\/p>\n<p><span style=\"font-family: 'DM Sans'; font-weight: normal; font-size: medium;\">SERVICIOS DE TECNOLOG\u00cdA GOTU, S.A. DE C.V. (&#8220;GOTU&#8221;, &#8220;we&#8221;, &#8220;us&#8221;, or &#8220;our&#8221;) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you engage with our break and fix computer repair services. or using our services, you agree to the terms of this Privacy Policy.<\/span><\/p>\n<p><span style=\"font-family: 'DM Sans'; font-weight: normal; font-size: medium;\"><strong>2. Information We Collect<\/strong><\/span><\/p>\n<p><span style=\"font-family: 'DM Sans'; font-weight: normal; font-size: medium;\">We may collect the following types of information:<\/span><\/p>\n<p><span style=\"font-family: 'DM Sans'; font-weight: normal; font-size: medium;\">\u25e6 Personal Information: This includes your name, address, email address, phone number, and any other contact details you provide when entering into a service agreement with us.<\/span><br \/><span style=\"font-family: 'DM Sans'; font-weight: normal; font-size: medium;\">\u25e6 Technical Information: Details about your computer hardware and software, including model numbers, serial numbers, and any other relevant technical specifications required to perform repairs.<\/span><br \/><span style=\"font-family: 'DM Sans'; font-weight: normal; font-size: medium;\">\u25e6 Service Information: Information related to the nature of the repair services you have requested, including any specific issues or symptoms reported.<\/span><\/p>\n<p><span style=\"font-family: 'DM Sans'; font-weight: normal; font-size: medium;\"><strong>3. How We Use Your Information<\/strong><\/span><\/p>\n<p><span style=\"font-family: 'DM Sans'; font-weight: normal; font-size: medium;\">GOTU uses the information we collect for the following purposes:<\/span><br \/><span style=\"font-family: 'DM Sans'; font-weight: normal; font-size: medium;\">\u25e6 Service Provision: To facilitate and ensure the effective delivery of our repair services to you.<\/span><br \/><span style=\"font-family: 'DM Sans'; font-weight: normal; font-size: medium;\">\u25e6 Customer Support: To communicate with you about your repair service, provide updates, and address any questions or concerns you may have.<\/span><br \/><span style=\"font-family: 'DM Sans'; font-weight: normal; font-size: medium;\">\u25e6 Service Improvement: To enhance and improve our service offerings based on feedback and technical assessments.<\/span><br \/><span style=\"font-family: 'DM Sans'; font-weight: normal; font-size: medium;\">\u25e6 Legal Compliance: To comply with applicable laws, regulations, legal processes, or governmental requests.<\/span><\/p>\n<p><span style=\"font-family: 'DM Sans'; font-weight: normal; font-size: medium;\"><strong>4. Information Sharing and Disclosure<\/strong><\/span><\/p>\n<p><span style=\"font-family: 'DM Sans'; font-weight: normal; font-size: medium;\">We may share your information with third parties in the following circumstances:<\/span><br \/><span style=\"font-family: 'DM Sans'; font-weight: normal; font-size: medium;\">\u25e6 Service Providers: With trusted service providers and partners who perform technical services on our behalf, such as diagnostic services, repair services, and customer support.<\/span><br \/><span style=\"font-family: 'DM Sans'; font-weight: normal; font-size: medium;\">\u25e6 Legal Obligations: When required to comply with legal obligations, court orders, or governmental requests.<\/span><br \/><span style=\"font-family: 'DM Sans'; font-weight: normal; font-size: medium;\">\u25e6 Protection of Rights: To protect the rights, property, or safety of GOTU, our customers, or others.<\/span><\/p>\n<p><span style=\"font-family: 'DM Sans'; font-weight: normal; font-size: medium;\"><strong>5. Data Security<\/strong><\/span><\/p>\n<p><span style=\"font-family: 'DM Sans'; font-weight: normal; font-size: medium;\">We implement reasonable security measures to protect the information we collect from unauthorized access, use, disclosure, alteration, and destruction. However, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee security.<\/span><\/p>\n<p><span style=\"font-family: 'DM Sans'; font-weight: normal; font-size: medium;\"><strong>6. Your Privacy Rights<\/strong><\/span><\/p>\n<p><span style=\"font-family: 'DM Sans'; font-weight: normal; font-size: medium;\">You have the right to access, update, and correct your personal information. You may also have the right to request the deletion of your personal information, subject to legal and contractual restrictions.<\/span><\/p>\n<p><span style=\"font-family: 'DM Sans'; font-weight: normal; font-size: medium;\"><strong>7. Changes to This Privacy Policy<\/strong><\/span><\/p>\n<p><span style=\"font-family: 'DM Sans'; font-weight: normal; font-size: medium;\">We may update this Privacy Policy from time to time. Any changes will be effective immediately upon posting the revised policy on our website. Your continued use of our services after the posting of changes constitutes your acceptance of such changes.<\/span><\/p>\n<p><span style=\"font-family: 'DM Sans'; font-weight: normal; font-size: medium;\"><strong>8. Contact Us<\/strong><\/span><\/p>\n<p><span style=\"font-family: 'DM Sans'; font-weight: normal; font-size: medium;\">If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at support@gotu.it.com<\/span><\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Privacy PolicyPrivacy Policy for SERVICIOS DE TECNOLOG\u00cdA GOTU, S.A. DE C.V. Effective Date: 19 March 2025 1. Introduction SERVICIOS DE TECNOLOG\u00cdA GOTU, S.A. DE C.V. (&#8220;GOTU&#8221;, &#8220;we&#8221;, &#8220;us&#8221;, or &#8220;our&#8221;) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you engage with our break [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"class_list":["post-284","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/gotu.it.com\/en\/wp-json\/wp\/v2\/pages\/284","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/gotu.it.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/gotu.it.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/gotu.it.com\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/gotu.it.com\/en\/wp-json\/wp\/v2\/comments?post=284"}],"version-history":[{"count":1,"href":"https:\/\/gotu.it.com\/en\/wp-json\/wp\/v2\/pages\/284\/revisions"}],"predecessor-version":[{"id":450,"href":"https:\/\/gotu.it.com\/en\/wp-json\/wp\/v2\/pages\/284\/revisions\/450"}],"wp:attachment":[{"href":"https:\/\/gotu.it.com\/en\/wp-json\/wp\/v2\/media?parent=284"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}